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Signature Loyalty Program

Terms & Conditions

1. Outdoor Living Sale

1.1 Exclusive to Signature Loyalty Members.

1.2 Loyalty Member must be logged in or create a Loyalty account to receive the promotion price.

1.3 Discount applies to RRP.

1.4 Not in conjunction with any other offer.

1.5 Selected Styles.

1.6 Terms & Conditions apply during the promotional period only.

2. Entertaining Sale

2.1 Exclusive to Signature Loyalty Members.

2.2 Loyalty Member must be logged in or create a Loyalty account to receive the promotion price.

2.3 Discount applies to RRP.

2.4 Not in conjunction with any other offer.

2.5 Selected Styles. Excludes Christmas

2.6 Terms & Conditions apply during the promotional period only.

FREQUENTLY ASKED QUESTIONS

Find answers to some of our most commonly asked questions about the Signature Loyalty Program, including membership, rewards, offers, and how to make the most of your benefits.

What is the Signature Loyalty Program?
The Signature Loyalty Program is Life Interiors’s member rewards program, created to thank you for shopping with us. As a Signature member, you’ll enjoy exclusive offers, thoughtful rewards, early access to sales, and members-only benefits both in stores and online.
How much does it cost to join the Signature Loyalty Program?
The Signature Loyalty Program is free!
How do I become a Signature Member?

Simply create an account online through our website or sign up in store during your next visit. If you join in store, you’ll receive an email to activate your online account so you can access your rewards and benefits anytime.

I’m already a Life VIP, do I get automatically upgraded to Signature Membership?
If you have an online account or are subscribed to our emails, you’ve already been upgraded to Signature. Simply log in to your account online to view your membership details and access your rewards. In stores, our team can quickly check your details and update any missing information to complete your membership.
What benefits do I receive as a Signature Member?

As a Signature member, you’ll enjoy a range of exclusive benefits, including:

  • Access to members-only sales and promotions
  • A Thank You Reward when you join
  • A Birthday Reward when you add your birthday online
  • Early access to new collections and launches
  • Invitations to exclusive Life events
  • Quick and direct updates via SMS and email
What information do I need to provide to join Signature?

To join Signature, you’ll need to provide your name, email address, mobile number, and postcode. You can also choose to add your birthday to your online profile - and if you do, you’ll receive a Birthday Reward. All personal information is collected and managed in accordance with our Privacy Policy.

How can I update my details online?

You can log in to your online account at any time to update most of your details, including your email address and mobile number. To help protect the integrity of our Birthday Rewards, dates of birth cannot be changed once added. If you’ve made an error when signing up, our customerservice@lifeinteriors.shop team will be happy to assist you.

Can Trade customers join Signature?
Trade customers are not eligible to join Signature, as Trade accounts already receive exclusive pricing and benefits. Signature Membership cannot be used in conjunction with a Trade account.
Can I use my rewards in stores and online?
Yes! Signature rewards can be used both in stores or online.
When will I receive my Thank You Reward?
Your Thank You Reward will be added to your online account instantly after signing up. You’ll also receive an email confirming your reward within approximately 30 minutes.
How do I use my Thank You or Birthday Reward?
You can view your active rewards in the “My Account” section of the website. To redeem a reward online, simply copy the reward code and enter it at checkout. When making a purchase in store, our team can check which Signature Rewards are available on your account at the register and apply them during the transaction.
How can I view my rewards?
You can view all active Signature Rewards in the “My Account” section of the website once you’re logged into your account.
Do Signature Rewards expire?
Yes. Signature Thank You Rewards and Birthday Rewards are valid for 30 days from the date they are issued.

SIGNATURE TERMS & CONDITIONS

These Terms & Conditions outline how Life Interiors's Signature Loyalty Program works, including membership eligibility, rewards, offers, and other important information relating to your participation in Signature. 

THE PROGRAM

1.1 The Signature Loyalty Program (“Program”) is operated by Life Interiors (ABN 92 124 730 874) (“Life”, “we”, “us”).


1.2 Membership is open to individuals aged 18 years or over with a valid email address and mobile phone number.


1.3 Customers may join the Program in stores or online.


1.4 By joining the Program, members agree to these Terms & Conditions.


1.5 Membership is non-transferable and limited to one account per individual.

2. MEMBERSHIP

2.1 Program membership is free.


2.2 Life reserves the right to modify tier structures, benefits, or pricing at any time.

3. MEMBER BENEFITS

3.1 Benefits may include (but are not limited to):

• Access to exclusive sales and promotions

• Thank You and Birthday Rewards

• Invitations to events or early access to products

3.2 Benefits are subject to availability and may change at any time without notice.


3.3 Some promotions may be exclusive to members. Non-members may not have access to the same pricing or offers.

4. THANK YOU REWARD 

4.1 New members may receive a Thank You Reward, as specified at the time of joining.


4.2 The Thank You Reward is valid for a limited period and subject to minimum spend requirements - as stated at the time of issue.


4.3 The Thank You Reward may be used on sale items unless otherwise stated.


4.4 The Thank You Reward cannot be used to purchase Peppermint Grove products, Moss St products, gift cards, or books.


4.5 The Thank You Reward may be used in conjunction with other rewards unless otherwise stated.


4.6 The Thank You Reward is not redeemable for cash and cannot be transferred.

5. BIRTHDAY REWARD

5.1 Members who provide a valid date of birth may receive a Birthday Reward.


5.2 The Birthday Reward is valid for a limited period and subject to minimum spend requirements - as stated at the time of issue.


5.3 The Birthday Reward will be issued on the birthday date the member has provided.


5.4 If a member joins the Program on their birthday, they will not receive a Birthday Reward for that year. Their first Birthday Reward will be issued on their birthday the following year, provided a valid date of birth has been supplied.

5.5 The Birthday Reward cannot be used to purchase Peppermint Grove products, Moss St products, gift cards, or books.


5.6 The Birthday Reward may be used in conjunction with other rewards unless otherwise stated.


5.7 The Birthday Reward is not redeemable for cash and cannot be transferred.

6. USE OF REWARDS

6.1 Rewards are applied at the time of purchase and cannot be redeemed for cash.


6.2 Rewards may only be used once unless otherwise specified.


6.3 Rewards must be used within the stated validity period and will expire if unused.


6.4 Life reserves the right to refuse or cancel rewards where misuse or fraud is suspected.

7. COMMUNICATIONS

7.1 By joining the Program, members agree to receive communications via email and SMS.


7.2 Members may opt out of marketing communications at any time, however this may impact receipt of certain offers or rewards.

8. CUSTOMER ACCOUNTS

8.1 Members are responsible for ensuring their personal details are accurate and up to date.


8.2 Life is not responsible for rewards or communications not received due to incorrect contact details.


8.3 Members can update their details online or in stores.

9. PRIVACY

9.1 Personal information is collected and handled in accordance with Life’s Privacy Policy.


9.2 Information may be used to personalise offers, communications, and shopping experiences.

10. CHANGES AND TERMINATION

10.1 Life reserves the right to:

• Modify, suspend, or terminate the Program at any time

• Change benefits, rewards, or eligibility requirements

10.2 Reasonable notice will be provided where practicable.


10.3 Life may suspend or terminate a membership where misuse, fraud, or breach of these Terms & Conditions is identified.

11. LIABILITY

11.1 To the extent permitted by law, Life is not liable for any loss arising from participation in the Program.


11.2 Nothing in these Terms excludes rights under the Australian Consumer Law.